Privacy Notice

Privacy Notice
Empire Life Link Home Care Services Inc.
Effective Date: October 26, 2026

At Empire Life Link Home Care Services Inc., we value your privacy and are committed to protecting the personal information you share with us.

Our website provides information about healthcare resources, community support, Health-Related Social Needs (HRSN), housing assistance resources, nutrition programs, transportation resources, and healthcare navigation services.

1. Information We Collect
When you contact us or submit an online form, we may collect:
• Full name
• Email address
• Phone number
• City, borough, or county
• Organization name, if applicable
• Type of assistance requested
• Information voluntarily provided in your message

Our website may also collect technical information, including IP addresses, browser information, and cookies.

2. How We Use Your Information
Information submitted through our website may be used to:
• Respond to questions and inquiries.
• Provide information about healthcare and community resources.
• Assist with resource navigation and referral requests.
• Respond to business partnership inquiries.
• Provide information about caregiver career opportunities.
• Improve our website and services.
• Meet applicable legal and regulatory requirements.

3. Protection of Personal Information
We take reasonable steps to safeguard personal information against unauthorized access, disclosure, or misuse.

We do not sell personal information submitted through our website.

Information may be shared with authorized service providers or appropriate community partners when necessary to respond to a request and when permitted by applicable law.

4. Healthcare Information
Our general website forms are intended for basic inquiries and resource navigation.

Please do not submit Social Security numbers, Medicaid identification numbers, medical records, financial information, or other sensitive personal or healthcare information through our general contact forms.

Where applicable, healthcare-related information will be handled according to relevant privacy requirements and established organizational procedures.

5. Cookies and Website Analytics
Our website may use cookies and similar technologies to improve functionality and understand website usage.

Visitors may manage cookies through their browser settings and any cookie preference tools available on our website.

6. Third-Party Resources
Our website may provide links to government agencies, healthcare organizations, food assistance programs, housing resources, and other community services.